We recommend booking at least 24 hours in advance to guarantee your spot. However, you can also purchase your admission on the same day up to 30 minutes before the activity, either online or at the ticket office.

In Mexico, the legal drinking age is 18 years old. A valid government-issued photo ID (INE or Passport) is required for the purchase and consumption of alcoholic beverages.

Yes. Payment is required at the time of booking. We accept American Express, Visa, and MasterCard credit cards through a secure payment platform that complies with the highest PCI security standards.

Blu Ocean Club offers sun loungers, beach chairs, overwater hammocks, a bar, restrooms, lockers, Wi-Fi, towel rentals, and professional photography services so you can take home unforgettable memories of your experience.

For safety reasons, all guests participating in the snorkeling and paddle board activities must wear a life jacket and be comfortable in the water.

No. This tour is not recommended for pregnant women.

Unfortunately, this tour is not wheelchair accessible.

Blu Ocean Club facilities are very safe. Lockers are included for guests who wish to securely store their personal belongings during the experience.

To ensure your comfort and safety, we limit the experience to 100 guests, even though the vessel has a maximum capacity of 160 passengers. This allows every guest to enjoy plenty of space on the sun loungers and overwater nets without overcrowding.

Check-in takes place at Dolphinaris (Avenida Rafael E. Melgar, Zone 2, Km. 1.5, between 17th and 19th South Streets, Cozumel, Quintana Roo 77600, Mexico). From there, guests are transported to La Asipona Marina, where boarding begins.

Reservations are non-refundable. If you need to change your reservation, simply contact us at least 24 hours in advance and we will gladly reschedule your activity. Your voucher remains valid for up to one year from the original purchase date.

Yes. We offer exclusive discounts and promotions when you book in advance online. Take advantage of our seasonal offers throughout the year and enjoy an unforgettable Caribbean experience. Learn more here.